About
OpenTable is a SaaS company founded in San Francisco in 1998, one of the pioneers of restaurant industry digitalization. Today operating under Booking Holdings (BKNG), the company is used by more than 60,000 restaurants worldwide and millions of guests.
OpenTable runs a two-sided marketplace: a reservation and table management system for restaurants on one side, and a discovery, review, and booking interface for guests on the other. On the restaurant side, it offers modules such as POS integration, loyalty management, gift cards, and prepayment.
Its customer base ranges from individually owned restaurants and bars to corporate restaurant chains with hundreds of locations. While local players remain stronger in this category in Turkey, luxury and international restaurants are also listed on OpenTable.