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Doctolib

Integrated healthcare platform connecting patients with doctors and digitally managing clinics

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Doctolib is an integrated platform that turns the bridge between people seeking healthcare and doctors into a digital marketplace, while also managing every step of clinical operations on the doctor's side. It reduces the booking process to a few clicks for patients, while bringing a practice's daily workflow together in a single interface for doctors.

Traditional appointment processes are handled through phone calls, long waits, and sometimes faulty records. This is a tiring experience for the patient and also means time and staffing costs for the doctor. Doctolib moves this heavy operation into a digital flow, letting doctors devote most of the time once spent on administrative work to clinical care. When patients can easily find an available slot, appointment occupancy rises directly.

Doctor discovery lets patients search for a doctor by region, specialty, and availability. Calendar integration syncs the doctor's calendar in real time with the website and patient portal. The telehealth module runs remote consultations over encrypted video. Patient records keep past visit notes, allergies, and documents centrally stored for the practice. Reminder automation sends pre-appointment reminder messages automatically. Security and compliance provide infrastructure that meets European health data protection standards.

Doctolib is used by family doctors, private clinics, dental care centers, groups of psychologists and therapists, physiotherapy centers, and large hospitals. On the patient side, its user base spans a wide population seeking healthcare in countries such as France, Germany, and Italy.

Doctors use a monthly subscription model that varies with practice size and the modules used. The app is free for patients. The product is accessible via web browser and iOS and Android mobile apps.

Features

  • Online Patient Booking

    Patients can search for doctors by specialty and region, choose a convenient time, and confirm their appointment directly.

  • Clinic Management Software

    Doctor calendar, patient records, prescriptions, pre-visit forms, and billing all run within a single application.

  • Video Consultation

    Includes a built-in telehealth module that enables remote examinations over a secure video connection.

  • Automated Reminders

    Sends patient reminders via email and SMS, significantly reducing no-show rates.

  • Patient Portal

    Patients can track their past appointments, uploaded documents, and prescriptions from their own account.

  • Health Data Security

    Patient data is stored encrypted in compliance with European regulations and shared only with authorized users.

Use cases

  • Appointment tracking for family doctors' practices
  • Parallel calendar management for multiple dentists at dental clinics
  • Session scheduling at physical therapy centers
  • Remote consultations offered by psychologists and psychotherapists
  • Outpatient appointment infrastructure for hospitals